Through the First Time Manager program, we encourage new managers to explore concepts and apply strategies and we will share experiences as they develop their unique management style in this wonderful program. Together, we can create this valuable experience.

 The First Time Manager program is designed to guide new managers through transitioning from individual contributors to team leaders. Participants develop key competencies in leadership, communication, and performance management through interactive simulations, case studies, and role plays. The course focuses on the essential skills needed to manage teams effectively, set clear objectives, and drive performance, preparing managers to meet the challenges of their new roles with confidence and competence.

 How is the program structured?

📅 Duration: 5 interactive course days.

💡 Teaching methods: case studies, role plays, practical simulations, and group discussions.

👥 Trainers:

  • Dana Tudor Tanase: Systemic coaching and team development specialist.
  • Dan Vasile: Trainer with extensive leadership experience.
  • Adriana Pîrvu: Expert in team dynamics and communication.

 

Course agenda:

Day I: Transition into management roles

  • Understanding the role of a manager
  • Key responsibilities and expectations
  • Communication skills for managers
  • Active listening and effective communication
  • Changing mindset: Growth vs Fix mindset
  • Understanding the principles of staff engagement and motivation
  • Effective time management for managers
  • Principles of delegation and empowerment

Day II: Leadership & Team Management

  • Leadership styles and adaptive leadership
  • Fostering a positive team culture
  • Building high-performing teams
  • Situational Leadership Theory
  • Building confidence and credibility as a manager
  • Team dynamics and collaboration
  • Stages of team building
  • Conflict resolution strategies

Day III: Strategic Management & Decision Making

  • Setting clear goals and objectives – SMART objectives framework
  • Creating action plans
  • Effective decision making
  • Assessing risks and benefits
  • Aligning department objectives with organizational objectives
  • Critical thinking

Day IV: Effective Communication & Interpersonal Skills

  • Feedback & Feedforward – SBI
  • Coaching and Development
  • Identifying Learning Needs
  • Creating personal development plans
  • Advanced communication techniques for managers
  • Influence and persuasion skills
  • Emotional intelligence in managerial roles
  • Navigating difficult conversations and giving constructive feedback 

Day V: Performance Management & Continuous Improvement

  • The performance management cycle
  • Setting expectations and performance metrics
  • Performance measures and key performance indicators (KPIs)
  • Performance appraisals and feedback loop
  • Coaching and mentoring for employee development
  • Driving innovation and continuous improvement
  • Managing difficult conversations
  • Change management
  • Adapting to change
  • Continuous improvement strategies 

Why implement the First Time Manager program in your company? 

  1. All-round development: the program offers a comprehensive approach, covering all essential aspects of management, from leadership and communication to performance management and strategic decision-making.
  2. Hands-on learning: Through interactive simulations, case studies, and role-plays, participants gain hands-on experience, preparing them for the real-life challenges of the managerial role.
  3. Smooth transition: Help new managers successfully transition from individual contributor to team leader, reducing stress and potentially costly mistakes.
  4. Improve team performance: Well-trained managers can motivate and lead teams more effectively, increasing productivity and employee satisfaction.
  5. Strategic Alignment: Participants learn to align their department’s goals with those of the organization, contributing to the company’s overall success.
  6. Networking and sharing: The course provides opportunities to network and exchange ideas with other managers, creating a supportive community for continuous development.
  7. Return on Investment (ROI): Investment in manager development translates directly into improved organizational performance, leading to better business results and a stronger organizational culture.

By sending leaders to this program, you invest not only in their individual development but also in the long-term success of the entire organization.